You explain your operation and ask about pricing. You’re told pricing depends on your requirements. Let’s schedule a demo.
3
The demo turns out to be slides.
You ask to see the actual software. You’re told they need to understand your requirements more deeply first.
4
Three weeks and four calls later…
You receive a proposal. The number has a comma in an uncomfortable place.
5
The implementation timeline is 12 months.
Year one: $300,000
You were never going to see the product or get a number until you’d invested enough time that walking away felt like sunk cost. That’s not a buying process. That’s a sunk cost trap.
One of our senior developers came from one of the “big guys,” doing technical sales for their MES products. In his experience, if a prospect wanted a live, unscripted demo, the team needed at least two weeks to prepare.
Two weeks! For a demo of software that presumably already exists and is running in production.
Two ways to buy MES
The big-vendor process vs. ours
The enterprise way
Sales theater
A demo made of slides
Three weeks and four calls to get a proposal
No number until you’ve invested the time
12-month implementation
$300,000 in year one
The ToolTrack way
Show, don’t tell
The live, running product on the first call, not slides
Sandbox access for as many people on your team as want it
We show you the live product on the first call. Not slides — the actual running system. After the call, we give sandbox access to however many people on your team want to evaluate it. No prep time required, because we built it, we run it every day, and we have nothing to hide.
Some prospects now ask us before the meeting: “Is this just going to be slides?” We like that question.
Why the myth persists
Price isn’t quality
Enterprise software vendors have spent decades conditioning buyers to equate price and complexity with quality, and to assume that if you can’t navigate the process, you’re not ready for the software. Small and mid-sized manufacturers either get priced out entirely, go without, or cobble together spreadsheets and hope nothing falls through the cracks.
Because it costs $300k, it must be worth $300k… right?
Price is not a proxy for capability. It’s a proxy for sales team size. But those big vendors are hoping you won’t notice.
One product, one price
From startups to multi-site enterprises
ToolTrack is used by companies ranging from early-stage startups to large multi-site enterprises.
Same price
For every company size.
Same functionality
Nothing held back for a higher tier.
Configured for you
The only thing that changes is how we configure it for your process.